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Co-designing a patient, family and whānau escalation of care process factsheet for patients, family and whānau (consumers)
The Commission has developed a new co-design resource: a factsheet for hospitals to give to consumers who are considering joining the Kōrero mai/Talk to me co-design team. This was originally published in June 2017 and was updated in October 2020.
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Health quality and safety news: Issue #43
Read our February newsletter.
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Adult primary care patient experience survey — summary report for practices
This document is an anonymised version of a report provided to general practices summarising their adult primary care patient experience survey results.
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Consumer network terms of reference
Terms of reference for the Te Tāhū Hauora Health Quality & Safety Commission's partners in care consumer network.
- Co-design in Aotearoa New Zealand: a snapshot of the literature
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Consumer health forum Aotearoa February newsletter
The February update from the Consumer health forum Aotearoa.
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Using lived experience to improve health services
This page has information, resources and practical advice about using lived experience to improve health services, to support implementation of the code of expectations for health entities' engagement with consumers and whānau.
- Falls in people aged 50 and over
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The first 12 months of ‘light’ reporting for the orthopaedic surgical site infection improvement programme
This poster summarises the first twelve months of national reporting for the light orthopaedic surgical site infection improvement programme.
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Healthcare-associated Staphylococcus aureus bacteraemia (HA-SAB) source data collection training resources
This presentation was developed as a training tool for infection prevention and control professionals in public hospitals who collect HA-SAB source data and submit to the Commission.