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Consumers share how their lived experience contributed to health improvements
Consumers share their experiences of consumer engagement in the health sector and how their lived experience led to changes to health care for their whānau and communities.
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New Zealand Health and Disability System Safety Strategy
Improving the quality and safety of care.
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Consumer profile: Josh McMillan
Josh McMillan has been a member of Ngā reo māhuri | Young voices consumer advisory group since 2023. We interviewed Josh to learn more about his journey as a consumer, becoming a leader and his commitment to improving outcomes for rangatahi.
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Patient stories
Patient stories to accompany the 10 Topics learning activities.
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New Zealand Health and Disability System Safety Strategy
Improving the quality and safety of care.
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Patient experience survey questions – December 2013
The initial set of 40 questions has been cognitively tested by patients from four district health boards (DHBs) to validate them for New Zealand use, and revised down to 20 questions.
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National hand hygiene compliance report 1 November 2020–28 February 2021
National hand hygiene compliance report for the period of 1 November 2020 to 28 February 2021.
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Surgical Site Infection Improvement Programme information sheet
The Surgical Site Infection Improvement (SSII) programme was established to encourage culture change and practice improvements that better support the prevention of SSIs.
- Acute deterioration (Frailty care guides 2023)
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Keeping you safe during surgery – surgical safety brochure for patients
Brochure for patients to explain the various elements of the surgical safety checklist.