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• Information for parents and caregivers who have lost a baby or child
  General page

  This page contains links to information about publications, organisations and local support groups.

• Survey information and methodology
  General page

  This page contains information about our patient experience surveys, including their development, methodology and review.

• How to engage with consumers and whānau following an adverse event
  General page

  Engaging consumers and whānau in reviews of harm can help to make health care safer.

• Survey resources for health care staff
  General page

  This page contains background information and links to resources for health care staff to support participation in the patient experience surveys.

• A Window on the Quality of New Zealand's Health Care 2017
  Resource | Published: 1 Jun 2017

  The 2017 edition of the Health Quality & Safety Commission’s Window on the Quality of New Zealand’s Health Care brings our measures up to date and draws out key messages about the quality of New Zealand’s health system.

  Health Quality Intelligence
• Consumer voice: What does equity mean to you and your community
  Resource | Published: 24 Mar 2023

  Members of the consumer health forum Aotearoa describe what equity means to them in their own words.

  Consumer
• Home and community support services experience survey – have your say
  General page

  We would like to hear about your experiences of home and community support services. Your valuable feedback will help improve the quality of these support services.

• Adult hospital inpatient experience survey – have your say
  General page

  We want to know about your experiences during your recent stay in hospital. Your valuable feedback will be used to help improve the quality of care and patient safety.

• Adult hospital outpatient experience survey – have your say
  General page

  We want to know about your experiences during your recent hospital outpatient clinic appointment. Your valuable feedback will be used to help improve the quality of care, patient safety and access to health services.

• Adult primary care patient experience survey – have your say
  General page

  We want to know about your experiences with doctors, nurses and other staff at your general practice or community health clinic. Your valuable feedback will be used to help improve the quality of care, patient safety and access to health services.