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How to engage with consumers and whānau following an adverse event
Engaging consumers and whānau in reviews of harm can help to make health care safer.
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Information for parents and caregivers who have lost a baby or child
This page contains links to information about publications, organisations and local support groups.
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Survey information and methodology
This page contains information about our patient experience surveys, including their development, methodology and review.
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Te Whatu Ora - Nelson Marlborough case study: Trauma at the top of the South
The transition from hospital to home can be challenging for patients who have experienced major trauma. The team at Te Whatu Ora – Nelson Marlborough identified that discharge information is often complex and confusing for patients.
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Survey resources for health care staff
This page contains background information and links to resources for health care staff to support participation in the patient experience surveys.
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Family Violence Death Review Committee Sixth report: Men who use violence | Te Pūrongo tuaono: Ngā tāne ka whakamahi i te whakarekereke
The Family Violence Death Review Committee's Sixth report: Men who use violence | Te Pūrongo tuaono: Ngā tāne ka whakamahi i te whakarekereke.
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Consumer voice: What does equity mean to you and your community
Members of the consumer health forum Aotearoa describe what equity means to them in their own words.
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Implementing the Raise the Flag sepsis package
Guidance for organisations implementing the Raise the Flag package
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Adult hospital inpatient experience survey – have your say
We want to know about your experiences during your recent stay in hospital. Your valuable feedback will be used to help improve the quality of care and patient safety.
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Adult hospital outpatient experience survey – have your say
We want to know about your experiences during your recent hospital outpatient clinic appointment. Your valuable feedback will be used to help improve the quality of care, patient safety and access to health services.