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Adult primary care patient experience survey: protocol for reviewing patient comments
This document outlines the protocol for reviewing patient comments from the adult primary care patient experience survey.
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Information flyers for home and community support services experience survey
These information flyers can be given to people receiving home and community support services to promote and raise awareness about the survey. They are available in a range of languages.
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First public release of adult primary care patient experience survey results by PHO
Selected results from the adult primary care patient experience survey will be publicly available at primary health organisation (PHO) level for the first time through the online patient experience explorer.
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Ngā Rāhui Hau Kura (Suicide Mortality Review Committee Feasibility Study 2014–15)
In September 2013, the Ministry of Health contracted the Health Quality & Safety Commission to trial suicide mortality review, an action contained in the New Zealand Suicide Prevention Action Plan 2013–16.
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Creating a driver diagram
This video provided by the IHI, helps us to understand how we use the driver diagram concept as a tool to describe the system within which we undertake quality improvement activity.
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Patient experience survey questions – December 2013
The initial set of 40 questions has been cognitively tested by patients from four district health boards (DHBs) to validate them for New Zealand use, and revised down to 20 questions.
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Trauma
The trauma domain of the Atlas of Healthcare Variation shows variation in the provision and use of trauma services by district health board (DHB) area.
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Paul & Rachel's story: healthcare associated infection effect on family
Watch the Hand Hygiene NZ patient story, in which Paul and Rachel share their experience of the impact that a healthcare associated infection can have on both the patient and their family.
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Arms Legislation Bill SuMRC submission Oct 2019
Submission to Committee Secretariat, Finance and Expenditure Committee, from the Suicide Mortality Review Committee on the Arms Legislation Bill.
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Family Violence Death Review Committee Fifth Annual Report
This report sets out the work of the Family Violence Death Review Committee from January 2014 to December 2015.