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Welcome to my home
The Health Quality & Safety Commission’s aged residential care (ARC) programme is pleased to share a collection of personal stories about what’s important to people and their families/whānau when entering ARC in Aotearoa New Zealand.
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The Global Trigger Tool: A review of the evidence
This report reviews the literature associated with the development and use of trigger tools to determine rates of harm in health care settings, with particular attention on the Institute of Healthcare Improvement's Global Trigger Tool.
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Evaluation report: Test of the national paediatric early warning system implementation
This document outlines an evaluation of the early implementation of the national paediatric early warning system (PEWS).
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Partners in Care
Our programme’s aim is to ensure consumer and whānau engagement in the planning, delivery and monitoring of health services and therefore a higher quality and safer health system.
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Surgical safety culture survey report 2019
The 2019 surgical safety culture survey was undertaken by Mobius Research and Strategy, to assist in evaluation of the Health Quality & Safety Commission's Safe Surgery NZ programme. This report presents the results of the 2019 survey.
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Evaluation report: Major trauma rehabilitation collaborative
This evaluation of the trauma rehabilitation collaborative, run from March 2021 to June 2022, is to determine how the collaborative has met the project aims and its performance in meeting the Te Tāhū Hauora strategic priorities.
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The health care experience of disabled people during COVID-19: Summary of findings from the COVID-19 patient experience survey
The Health Quality & Safety Commission runs two national surveys every three months to gather information about how people experience health care in Aotearoa New Zealand hospitals and in primary care (going to the doctor or pharmacy).
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Adult hospital outpatient experience survey – have your say
We want to know about your experiences during your recent hospital outpatient clinic appointment. Your valuable feedback will be used to help improve the quality of care, patient safety and access to health services.
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Patient-reported outcome measures in New Zealand: Results from the adult primary care patient experience survey
This is our the first national report on patient‑reported outcome measures (PROMs) in New Zealand. It outlines how PROMs are being implemented and presents results from two measures.
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