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Survey resources for health care staff
This page contains background information and links to resources for health care staff to support participation in the patient experience surveys.
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2024/25 Health and disability sector harm (adverse) events infographic
An annual infographic summary of harm (adverse) events reported across New Zealand's health sector in 2024/25. Highlighting most frequent sources of harm by various health services and ethnicity and opportunities for system learning and improvement.
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Sepsis
Sepsis is a life-threatening medical emergency caused by the body's response to infection. These resources support earlier recognition, timely treatment and recovery, helping improve outcomes for patients and whānau across New Zealand.
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New resources to help health care workers stay alert for sepsis
In the lead up to World Sepsis Day (13 September) we've published a suite of new resources to help health workers in hospitals identify and treat sepsis early.
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Learning from harm programme restorative responses workbook
This workbook is an introduction to restorative responses in the context of adverse events. A restorative response is a relational approach that is guided by a need to address harm, meet needs, restore trust, prevent repetition and promote repair.
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Consumer and whānau engagement workshop
Sharing examples of what great engagement with people using health services and their whānau looks like was one of the highlights of a workshop held in Wellington this month.
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New strategy launched to improve quality and safety across New Zealand’s health and disability system
A system-wide approach to improving the quality and safety of care.
- Ō Mātou Reo: Our Voices 2025 evaluation reports
- Communication tools
- Hospital Standardised Mortality Ratios results 2007–13