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Code of expectations for health entities' engagement with consumers and whānau [web version]
The code of expectations for health entities’ engagement with consumers and whānau sets the expectations for how health entities must work with consumers, whānau and communities in the planning, design, delivery and evaluation of health services.
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Co-designing a patient, family and whānau escalation of care process factsheet for patients, family and whānau (consumers)
The Commission has developed a new co-design resource: a factsheet for hospitals to give to consumers who are considering joining the Kōrero mai/Talk to me co-design team. This was originally published in June 2017 and was updated in October 2020.
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Ngā whānau Māori wheako ki te tauwhiro pāmamae me te whakaoranga | Whānau Māori experiences of major trauma care and rehabilitation
Download the full report, executive summary, two resources for clinicians (‘Whakawhanaungatanga with whānau Māori who experience trauma events’ (PDF) and ‘Supporting whānau Māori who experience trauma events’ (MS Word)) or read a brief summary.
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A Window on the Quality of New Zealand's Health Care (November 2015)
This report looks at currently available measures within a framework for understanding quality and considers ‘How good is New Zealand’s health care?’
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Position paper on the transparency of information related to health care interventions
The Commission has reviewed the evidence surrounding publication of outcomes data such as rates of surgical mortality and other complications.
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Seventh report: A duty to care | Pūrongo tuawhitu: Me manaaki te tangata
The Seventh report of the Family Violence Death Review Committee draws attention to the concept of a duty to care. It includes a short companion piece that explores the kaupapa of the report and includes reflective points for agencies and services.
- Guideline for Staff working in Multiple Roles in Aged Residential Care Facilities
- Topic 5 – Safe environment and safe care are essential to prevent falls
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Consumer health forum Aotearoa February newsletter
The February update from the Consumer health forum Aotearoa.
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Well Child/Tamariki Ora Atlas
The Well Child/Tamariki Ora Atlas is an online tool that gives clinicians, patients and providers a clear overview of how early childhood health services work for children and their families.