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Executive summary: A window on quality 2021 (Part 1) | Whakarāpopototanga matua: He tirohanga kounga 2021 (Wāhanga 1)
This year’s A window on quality 2021 explores the secondary impacts of our response on selected aspects of the functioning of our health system so we can learn from that experience and shape resilient system responses in the future.
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Restorative practice
We focus on restorative practice and hohou te rongo, which is peace-making from a te ao Māori world view. This mahi appreciates that relationships make us human; they can be positive or harmful, and they are important in healing.
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Including whānau voices in family violence homicide in-depth reviews
Since 2019, the Family Violence Death Review Committee has been seeking the input of surviving family and whānau members as part of the in-depth review process. This article is a reflection on the process and how we can improve it.
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Te Mauri The Life Force I Rangatahi suicide report I Te pūrongo mō te mate whakamomori o te rangatahi
This report asks why rangatahi, compared with non-Māori young people, have higher rates of death by suicide and what Aotearoa New Zealand is doing, and what else we could do, to prevent rangatahi from taking their lives by suicide.
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Aged residential care analysis of harm (adverse) events 2024/2025
Analysis of aged residential care reporting of serious harm events during 2024/25. Considers reported harms and learning opportunities identified through harm event reviews. Highlights opportunities for system-focused learning and wider reporting.
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Adult primary care patient experience survey — summary report for practices
This document is an anonymised version of a report provided to general practices summarising their adult primary care patient experience survey results.
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Learning from health care harm: System safety report
This system safety report combines harm data and insights from multiple agencies to identify recurring themes, system learning opportunities and priorities for reducing avoidable harm across New Zealand's health system.
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Zero seclusion measurement: A family of measures
This document describes the 'family of measures' used in the Commission's mental health and addiction quality improvement programme.
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World Hand Hygiene Day 2021 resources
Resources to support the World Health Organization's 2020 World Hand Hygiene Day including posters, social media graphics and email signatures
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User guide to the Atlas in Healthcare Variation
The Atlas is a powerful tool which allows us to look at heath care variation in New Zealand. The Atlas is quite simple to use but we recommend you read the following guidance on creating reports first to ensure you get the best out of it.