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Te Whatu Ora Southern case study: Te Ara Mārama – Improving transition of care to the community for Māori trauma patients
This project, Te Ara Mārama, aimed to encourage collaboration between community health providers and inpatient rehabilitation services to support Māori trauma patients in their transition from inpatient to community care.
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Adult primary care patient experience survey
Our national adult primary care patient experience survey collects and measures patient feedback on health care for quality improvement. The patient experience survey programme is one of the largest public survey programmes in Aotearoa New Zealand.
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Disability data gaps leave health inequities hidden, new report finds
New report exposes major gaps in NZ health data, leaving disabled people’s needs invisible. Linked data reveals systemic barriers, poorer outcomes, and urgent need for better data to drive equitable care improvements.
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Patient-reported outcome measures in New Zealand: Results from the adult primary care patient experience survey
This is our the first national report on patient‑reported outcome measures (PROMs) in New Zealand. It outlines how PROMs are being implemented and presents results from two measures.
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Executive summary: A window on quality 2021 (Part 1)
This year’s A window on quality 2021 explores the secondary impacts of our response on selected aspects of the functioning of our health system so we can learn from that experience and shape resilient system responses in the future.
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Learning from harm programme restorative responses workbook
This workbook is an introduction to restorative responses in the context of adverse events. A restorative response is a relational approach that is guided by a need to address harm, meet needs, restore trust, prevent repetition and promote repair.
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Resources for management of critical bleeding
These four resources are for staff who manage critically bleeding trauma patients in tertiary trauma centres and smaller secondary or provincial hospitals.
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Patient experience survey core question handbook
This handbook explains the purpose of the patient experience survey core question set and how it fits within the national survey questionnaires. It also outlines some issues to consider when using the set in your own local data collection activities.
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Been invited to take part?
This page is for anyone who has received an invitation to take part in one of our patient experience surveys. Patient feedback can shape the health system and the future of health care. Your views are important to us.
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Petala's story: The importance of meeting cultural needs for Pacific Island families
Petala was anxious when she found out she was pregnant. She wanted a Pacific Island midwife as she says coming from a Samoan family she thrives on community. Petala talks about the need for education around pregnancy and sex in the Pacific community.