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Creating a driver diagram
This video provided by the IHI, helps us to understand how we use the driver diagram concept as a tool to describe the system within which we undertake quality improvement activity.
- COVID-19 care in the community system learning opportunities | KŌWHEORI-19 he whai wāhi hei ako pūnaha manaaki i te hapori
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- Deterioration Early Warning System (DEWS) – a feasibility study in aged residential care
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National medication chart toolkit, user guide and medication charting standard (updated February 2021)
The medication charting toolkit has been prepared for health practitioners who are implementing the national medication chart and/or conducting education and training on how to use the national medication chart.
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Home and community support services experience survey
The national home and community support services experience survey collects and measures feedback about people’s experiences of their home and community support services for quality improvement.
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Development of patient experience indicators for New Zealand
KPMG has developed a report on the development of patient experience indicators for New Zealand for the Commission.
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Special Report: Unintentional suffocation, foreign body inhalation and strangulation
Special Report from the Child and Youth Mortality Review Committee on unintentional suffocation, foreign body inhalation and strangulation.
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Attitudes towards the Surgical Safety Checklist and its use in New Zealand operating theatres
Report from Litmus on attitudes towards the Surgical Safety Checklist and its use in New Zealand operating theatres.
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Survey resources for health care staff
This page contains background information and links to resources for health care staff to support participation in the patient experience surveys.