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Primary Care
We support the primary care sector through quality improvement initiatives and capability building. We engage with primary care and community services to build existing knowledge and expertise to improve the quality of care of patients.
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Safer use of anticoagulants: Marion and Graham's story
In this video Marion and her husband Graham talk about their experience after Marion was prescribed anticoagulants, when she was admitted to hospital for replacement of two values in her heart.
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All seclusion events: Always report and review
These resources help districts to understand reporting all seclusion events as part of always review and report
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Evaluation of the patient deterioration programme | Formative feedback summary report on Kōrero mai cohort two
This brief formative summary on Kōrero mai gives an overview of Synergia's engagement with cohort two of the patient deterioration programme workstream: the patient, family and whānau escalation system.
- Your aged residential care stories
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Sepsis training and education resources
Resources to help health care staff build the knowledge, skills and confidence needed to recognise and respond to sepsis.
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Collective learning: Quality improvement in aged residential care
Early in 2019, the Health Quality & Safety Commission's aged residential care programme team identified four care homes in the Auckland region, to carry out small-scale improvement projects over three months.
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2024/25 Health and disability sector harm (adverse) events infographic
An annual infographic summary of harm (adverse) events reported across New Zealand's health sector in 2024/25. Highlighting most frequent sources of harm by various health services and ethnicity and opportunities for system learning and improvement.
- Frequently asked questions
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Adult hospital inpatient experience survey – have your say
We want to know about your experiences during your recent stay in hospital. Your valuable feedback will be used to help improve the quality of care and patient safety.