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Healing and learning from harm
Pou hihiri, Pou o te aroha | Healing and learning from harm was developed by the Diana Unwin Chair in Restorative Justice and Stella Maris productions in consultation with several health sector and Māori partners, and funded by the Commission.
- COVID-19 care in the community system learning opportunities
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Healing, learning and improving from harm
To improve consumer and health care worker safety by supporting health and disability service providers to report, heal, learn and improve after the harm has occurred.
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The path of making things right
Trauma services, community rehabilitation and kaupapa Māori providers are taking part in a quality improvement project focused on strengthening post-acute rehabilitation and support for patients (tūroro) with major trauma.
- Healing, learning and improving from harm: National adverse events policy 2023
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Co-design in health: free e-learning courses available
We have developed a suite of free e-learning courses for co-design that are available to all health care professionals through Manatū Hauora | Ministry of Health’s Learn Online platform.
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Collective learning: Quality improvement in aged residential care
Early in 2019, the Health Quality & Safety Commission's aged residential care programme team identified four care homes in the Auckland region, to carry out small-scale improvement projects over three months.
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Learning and education modules on understanding bias in health care
Three learning and education modules about understanding bias in health care, developed for Wiki Haumaru Tūroro | Patient Safety Week 2019.
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Te Kāhui Piringa meeting minutes
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Consumers share why they got involved in the consumer health forum Aotearoa
A forum for consumers and whānau to have a voice at every level of the health system.