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New Zealand Health and Disability System Safety Strategy
Improving the quality and safety of care.
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How to engage with consumers and whānau following an adverse event
Engaging consumers and whānau in reviews of harm can help to make health care safer.
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Collective learning: Quality improvement in aged residential care
Early in 2019, the Health Quality & Safety Commission's aged residential care programme team identified four care homes in the Auckland region, to carry out small-scale improvement projects over three months.
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Cultural considerations when caring for kaumātua
The cultural considerations video series is for health professionals caring for kaumātua.
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Full A–Z list
A list of key topics from our work.
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Aged residential care analysis of harm (adverse) events 2024/2025
Analysis of aged residential care reporting of serious harm events during 2024/25. Considers reported harms and learning opportunities identified through harm event reviews. Highlights opportunities for system-focused learning and wider reporting.
- System accountability
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Members
Information about the members of the Young Voices Advisory Group | Ngā Reo Māhuri.
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Petala's story: The importance of meeting cultural needs for Pacific Island families
Petala was anxious when she found out she was pregnant. She wanted a Pacific Island midwife as she says coming from a Samoan family she thrives on community. Petala talks about the need for education around pregnancy and sex in the Pacific community.
- Kowhainui Village’s development of a Māori health plan