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Quality improvement: no quality without equity?
Over the past 30 years, the health quality movement has striven to reduce unwarranted variation. In this paper we examine the New Zealand context.
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Patients' experience of using hospital services: An analysis of trends in inpatient surveys in NHS acute trusts in England, 2005–13
This report from The King's Fund provides an analysis of trends in inpatient surveys in NHS acute trusts in England from 2005–13.
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Restorative practice
We focus on restorative practice and hohou te rongo, which is peace-making from a te ao Māori world view. This mahi appreciates that relationships make us human; they can be positive or harmful, and they are important in healing.
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Mental health and addiction severity assessment code (SAC) examples 2024
Mental health and addiction Severity Assessment Code (SAC) examples for adverse event reporting.
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Surgical Site Infection Improvement Programme frequently asked questions
The Surgical Site Infection Improvement Programme's frequently asked questions covers general programme queries, questions about data collection, and technical queries. The page is updated on a regular basis to incorporate new questions.
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Policy for consumer and whānau engagement, fees and reimbursement
Policy for paying consumers who are involved with Health Quality & Safety Commission work.
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Survey resources for health care staff
This page contains background information and links to resources for health care staff to support participation in the patient experience surveys.
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Highlights in 2024/25
Some of the work highlighted in our Annual report
- Frailty (Frailty care guides 2023)
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National hand hygiene compliance report: 1 March to 30 June 2023
This report presents results for the period 1 November to 28 February 2023 including national hand hygiene compliance for 19 health districts and 23 private surgical hospitals (PSHs).