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Child and Youth Mortality Review Committee review policy
This policy gives clear direction and guidance on the Child and Youth Mortality Review Committee's model of operating, theory of change and its expectations of the people and organisations that work with them.
- Severity Assessment Code (SAC) rating and process tools
- Responsive and reactive behaviour (Frailty care guides 2023)
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New Zealand Health and Disability System Safety Strategy
Improving the quality and safety of care.
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Health quality and safety news: Issue #43
Read our February newsletter.
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Learning from harm programme restorative responses workbook
This workbook is an introduction to restorative responses in the context of adverse events. A restorative response is a relational approach that is guided by a need to address harm, meet needs, restore trust, prevent repetition and promote repair.
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Enhancing accessibility: how to begin
Mary Schnackenberg, consumer and disability advocate, highlights the key factors to consider while embarking on the accessibility journey, emphasising the importance of including diverse people at the table.
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Te Pou – Māori responsive rubric and guidelines
Te Pou is a tool to assist with the interpretation, and reporting of, Māori mortality.
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Measuring culturally safe care through the patient experience surveys
Two documents describing the process followed by the Commission to identify key concepts and develop questions to measure patient experience of culturally safe care in the New Zealand patient experience surveys.
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Global trigger tool: Using data for improvement
This presentation given by global trigger tool clinical lead, Gillian Robb, provides an update on the use of trigger tools in New Zealand.