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Surgical briefing case studies
Start-of-list briefings improve teamwork, camaraderie and efficiency. These case studies from Counties Manukau Health outline how making start-of-list briefings a standard part of the surgical list, was an easy choice.
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Guide for developing a consumer experience framework (DHB quality and risk managers)
A guide to developing a framework for collecting information from consumers to improve the quality of health and disability services.
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Opioid implementation package
This package outlines the next steps and what the options are to make a significant difference in opioid-induced adverse drug events.
- Approach to breathlessness (dyspnoea) (Frailty care guides 2023)
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Co-designing with consumers, whānau and communities
This page has information, resources and practical advice about engagement and co-design to support implementation of the code of expectations for health entities' engagement with consumers and whānau.
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Pacific hub
This content provides various forms of consumer, whānau and community-focused health information, knowledge and resources with different Pacific perspectives for all users of the health system.
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Safe sleep videos from Northland DHB
Northland District Health Board (DHB), in conjunction with the regional Child Health Network and Whakawhetu, has produced four television commercials promoting SUDI prevention with the acronym PEPE - Place, Eliminate, Position and Encourage.
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New Zealand patient experience survey programme refresh 2019/20
This document describes the process the Health Quality & Safety Commission (the Commission) and its contracted provider, Ipsos, undertook in 2019/20 to review and refresh the New Zealand patient experience survey programme.
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Low speed run over mortality report
In its Fifth Report to the Minister of Health (2009), the Child and Youth Mortality Review Committee (CYMRC) noted that systems to review non-traffic deaths are inconsistent and less well developed compared with systems to review traffic deaths.
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Home and community support services experience survey information
Your views can help improve local home and community support services