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- Dementia overview (Frailty care guides 2023)
- Heart failure (Frailty care guides 2023)
- Skin tears (Frailty care guides 2023)
- Pressure injury (Frailty care guides 2023)
- Urinary incontinence (Frailty care guides 2023)
- Wound assessment (Frailty care guides 2023)
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Quality and Safety Markers
Quality and Safety Markers (QSMs) show whether key safety actions are being taken in health care and how they affect patient harm. They help us track processes and outcomes to understand good practice and where improvement is needed.
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Survey resources for health care staff
This page contains background information and links to resources for health care staff to support participation in the patient experience surveys.
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Adult primary care patient experience survey
Our national adult primary care patient experience survey collects and measures patient feedback on health care for quality improvement. The patient experience survey programme is one of the largest public survey programmes in Aotearoa New Zealand.
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Partners in Care
Our programme’s aim is to ensure consumer and whānau engagement in the planning, delivery and monitoring of health services and therefore a higher quality and safer health system.