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Pou hihiri, Pou o te aroha | Healing and learning from harm
Pou hihiri, Pou o te aroha | Healing and learning from harm was developed by the Diana Unwin Chair in Restorative Justice and Stella Maris productions in consultation with several health sector and Māori partners, and funded by the Commission.
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Adult hospital inpatient experience survey – have your say
We want to know about your experiences during your recent stay in hospital. Your valuable feedback will be used to help improve the quality of care and patient safety.
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Adult hospital outpatient experience survey – have your say
We want to know about your experiences during your recent hospital outpatient clinic appointment. Your valuable feedback will be used to help improve the quality of care, patient safety and access to health services.
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Adult primary care patient experience survey – have your say
We want to know about your experiences with doctors, nurses and other staff at your general practice or community health clinic. Your valuable feedback will be used to help improve the quality of care, patient safety and access to health services.
- Surgical teamwork and communication
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Supporting the Māori workforce of tomorrow
Our internship programme builds data talent through public‑sector experience in ethical data work. This summer's interns have focused on improving Māori visibility in health quality measures and deepening understanding of SUDI risks.
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Policy for consumer and whānau engagement, fees and reimbursement
Policy for paying consumers who are involved with Health Quality & Safety Commission work.
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Raising the bar on the national patient experience survey: phase one
Raising the Bar on the National Patient Experience Survey responds to the adult national inpatient experience survey results by investigating the lower scoring areas of the survey and recommending interventions to improve these results.
- Mental health in primary care
- Community use of antibiotics