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- About national mortality review
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Adult primary care patient experience survey — summary report for practices
This document is an anonymised version of a report provided to general practices summarising their adult primary care patient experience survey results.
- Restorative practice and hohou te rongo
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Let’s plan for your next health care visit | Me whakamahere i tō toronga haumanu hauora
This resource is to help you plan your next health care visit. Planning and asking questions will help you understand more about your health and treatment for an illness or injury.
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Principles for engaging consumers and whānau in mental health and addiction adverse event reviews
This information is provided for mental health and addiction (MHA) services. It is intended to guide adverse event review facilitators on the principles of engaging with consumers and their whānau affected by an adverse event and to complement...
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Clinical leads
Health Quality & Safety Commission Te Tāhū Hauora has a number of clinical leads who guide our work programmes.
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Hand Hygiene: A review of literature and programmes
This document describes the findings of a literature review conducted as part of a wider review of the Health Quality & Safety Commission’s Hand Hygiene New Zealand (HHNZ) programme.
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New Zealand Health and Disability System Safety Strategy
Improving the quality and safety of care.
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Code of expectations for health entities' engagement with consumers and whānau [web version]
The code of expectations for health entities’ engagement with consumers and whānau sets the expectations for how health entities must work with consumers, whānau and communities in the planning, design, delivery and evaluation of health services.
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Healing, learning and improving from harm
To improve consumer and health care worker safety by supporting health and disability service providers to report, heal, learn and improve after the harm has occurred.