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Using lived experience to improve health services
This page has information, resources and practical advice about using lived experience to improve health services, to support implementation of the code of expectations for health entities' engagement with consumers and whānau.
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Healing, learning and improving from harm
To improve consumer and health care worker safety by supporting health and disability service providers to report, heal, learn and improve after the harm has occurred.
- Frequently asked questions
- Wound assessment | Te aromatawai taotū (Frailty care guides 2023)
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Appropriate medication use in aged residential care: Optimising the use of antibiotics, antipsychotics and fentanyl | Ngā rongoā tika mā ngā kaumātua/kuia: Kia tika te whāngai atu o ngā rongoā paturopi
This report focuses on optimising the use of particular medicines in aged residential care. It was originally published in May 2020 and updated in June 2022.
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National Mortality Review Committee
The National Mortality Review Committee He Mutunga Kore is the primary advisor to our board on mortality review.
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Let’s plan to leave hospital | Me whakamahere i te wehenga i te hōhipera
Hospital staff want you to leave feeling well informed and with answers to any questions you may have. This sheet will help.
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Patient stories
Patient stories to accompany the 10 Topics learning activities.
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Tip sheet: preparing elevator pitches
An elevator pitch is a short narrative about your project that can be used in a couple of different ways: to engage people to contribute to the improvement project and as a tool for socialising and promoting work through face-to-face interactions...
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Video: Post-mortem for babies in Aotearoa NZ
Information for parents, family and whānau about post-mortem for babies in New Zealand.