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Patient-reported measures
Patient-reported measures capture feedback about health-related experiences and outcomes. This feedback helps drive quality improvement to deliver better care and mitigate inequity across all levels of the health system.
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New Zealand patient experience survey programme refresh 2019/20
This document describes the process the Health Quality & Safety Commission (the Commission) and its contracted provider, Ipsos, undertook in 2019/20 to review and refresh the New Zealand patient experience survey programme.
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Guide to using the quality and safety markers dashboard
The national quality and safety marker report moved to a dashboard format in December 2020. This guide has been created to help people use and understand the QSM dashboard and its features.
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Alwena & Jim's story: Improving communication around cancer diagnosis
Alwena was diagnosed with stage 4 peritoneal cancer. In this video, her husband Jim (a health care professional) shares the story of Alwena's diagnosis and their whānau's experience within the health system.
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Safe sleep videos from Northland DHB
Northland District Health Board (DHB), in conjunction with the regional Child Health Network and Whakawhetu, has produced four television commercials promoting SUDI prevention with the acronym PEPE - Place, Eliminate, Position and Encourage.
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Fifth report of the Perioperative Mortality Review Committee
In this fifth report, the Perioperative Mortality Review Committee has examined perioperative mortality in New Zealand during 2009–2013 for two new clinical areas of interest.
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Home and community support services experience survey: National results 2024
This report presents national findings from the 2024 Home and community support services experience survey. The survey aim is to better understand how home and community support services are working for people and how they can be improved.
- Community use of antibiotics
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Pacific hub
This content provides various forms of consumer, whānau and community-focused health information, knowledge and resources with different Pacific perspectives for all users of the health system.
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Maternity early warning system (MEWS) short-stay maternity vital signs chart (MVSC)
The national maternity early warning system (MEWS) short-stay maternity vital signs chart (MVSC) supports the recognition of and response to deteriorating women in short-stay/assessment areas, such as women’s assessment units...