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Consumer voice: What does equity mean to you and your community
Members of the consumer health forum Aotearoa describe what equity means to them in their own words.
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OIA Responses
Proactively released responses to Official Information Act requests.
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Deterioration Early Warning System (DEWS)
The Deterioration Early Warning System (DEWS) supports aged residential care facilities to identify and respond to acute deterioration in people living in aged care.
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Adverse events exception reporting 2020/21: Thematic analysis involving always report and review events
This thematic analysis reviewed all wrong consumer and wrong site always review and report events, reported to Te Tāhū Hauora Health Quality & Safety Commission by district health boards between 1 July 2017 and 30 June 2021.
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Co-designing a patient, family and whānau escalation of care process factsheet for patients, family and whānau (consumers)
The Commission has developed a new co-design resource: a factsheet for hospitals to give to consumers who are considering joining the Kōrero mai/Talk to me co-design team. This was originally published in June 2017 and was updated in October 2020.
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Deterioration Early Warning System (DEWS) recommended for use in aged residential care
A feasibility study supports the use of a new early warning system to help staff working in aged residential care (ARC) recognise when a resident may be getting acutely unwell and respond early.
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Hand Hygiene New Zealand auditing manual (2019 edition)
A practical guide to auditing hand hygiene compliance in New Zealand hospitals.
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Amended questions on how patients access care
There are amendments to the adult primary care patient experience survey questionnaire.
- National patient experience survey: Results for patients treated in May 2017
- Consumer and whānau participation