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Survey resources for health care staff
This page contains background information and links to resources for health care staff to support participation in the patient experience surveys.
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Kia Toipoto: Closing gender, Māori, Pacific and ethnic pay gaps
Te Tāhū Hauora Health Quality & Safety Commission is committed to reducing gender, Māori, Pacific and ethnic pay gaps. This document summarises our plan to close those pay gaps.
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Code of expectations for health entities' engagement with consumers and whānau
The code of expectations for health entities’ engagement with consumers and whānau sets the expectations for how health entities must work with consumers, whānau and communities in the planning, design, delivery and evaluation of health services.
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Code of expectations for health entities’ engagement with consumers and whānau
The code of expectations for health entities’ engagement with consumers and whānau sets the expectations for how health entities must work with consumers, whānau and communities in the planning, design, delivery and evaluation of health services.
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New Zealand Hand Hygiene programme: requirements to sustain improvement in a changing environment
This poster outlines the essential requirements to sustain a successful national hand hygiene programme.
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2024/25 Health and disability sector harm (adverse) events infographic
An annual infographic summary of harm (adverse) events reported across New Zealand's health sector in 2024/25. Highlighting most frequent sources of harm by various health services and ethnicity and opportunities for system learning and improvement.
- Frailty care guides: Chronic obstructive pulmonary disease (COPD)
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About the Health Quality & Safety Commission
We play a critical role as an independent and expert monitor of quality and safety across our health system.
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Mental health key performance indicators
The mental health key performance indicators Atlas domain was last updated in 2016.
- An innovative approach to meals