Displaying 21 - 30 of 44 results
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Patient experience surveys: flyer/poster for patientsThese documents can be used as a flyer or poster for patients to promote the patient experience survey in hospitals, PHOs and general practices. They are available in a range of languages.
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Patient experience surveys are vital in the twenty-first century: let’s put some myths to restGerard C, O’Brien I, Shuker C, Swanson J, Hamblin R
New Zealand Medical Journal -
From PES to PDSA – Workbook: Using adult hospital inpatient experience survey data for quality improvementThis workbook is designed to help you use data from the Aotearoa New Zealand adult hospital inpatient experience survey to conduct quality improvement initiatives and track the progress of these initiatives.
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Adult primary care patient experience survey: methodology and proceduresThe methodology and procedures for the adult primary care patient experience survey (August 2020 update).
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Adult primary care patient experience survey: protocol for reviewing patient commentsThis document outlines the protocol for reviewing patient comments from the adult primary care patient experience survey.
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Adult primary care patient experience survey: PHO guide to getting startedA guide for primary health organisations (PHOs) about getting started with the adult primary care patient experience survey.
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Adult primary care patient experience survey: Patient management system instructionsPatient management system instructions for the primary care patient experience survey, for Best practice, Medtech and MyPractice patient management systems.
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Adult primary care patient experience survey: General practice guide to getting startedA guide for general practices about getting started with the adult primary care patient experience survey.
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Raising the bar on the national patient experience survey: phase oneRaising the Bar on the National Patient Experience Survey responds to the adult national inpatient experience survey results by investigating the lower scoring areas of the survey and recommending interventions to improve these results.
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The health care experience of disabled people during COVID-19: Summary of findings from the COVID-19 patient experience surveyThe Health Quality & Safety Commission runs two national surveys every three months to gather information about how people experience health care in Aotearoa New Zealand hospitals and in primary care (going to the doctor or pharmacy).