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Evaluation of the primary care patient experience survey toolIn 2017, the Ministry commissioned this formative evaluation of the National Primary Care Patient Experience Survey tool to assess how well it is working and whether improvements can be made.
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Adult hospital patient experience survey: What have we learned from 5 years’ results?This report sets out major themes from the results of the adult hospital patient experience survey since its inception in 2014. It covers how responses have changed over that time, and the variation in responses between different groups.
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Patients' experience of using hospital services: An analysis of trends in inpatient surveys in NHS acute trusts in England, 2005–13This report from The King's Fund provides an analysis of trends in inpatient surveys in NHS acute trusts in England from 2005–13.