Resource library Whare rauemi

The Ministry of Health has reviewed and updated its recommendations to decrease the risk of food-related choking in babies and young children. The updated advice expands on previous Ministry advice and includes a list of foods considered to be of a h

Lana Bartlett describes her family's experiences communicating with health care staff during her father's stay in hospital.

Ron Paterson is a former Health and Disability Commissioner. Ron and his family had an experience of great care when Ron's father, Ian, was taken to Middlemore Hospital after a major heart attack.

This toolkit, produced by Iowa Health, the Picker Institute, Des Moines University and Health Literacy Iowa, is to help all health care providers learn to use teach-back—every time it is indicated—to support patients and families throughout the...

This paper by Dr Arthur Morris, Dr Sally Roberts, Nikki Grae and Dr Chris Frampton highlights increased rates of infection following hip and knee arthroplasty when cefazolin is underdosed.

Dr Michal Boyd presented a webinar on Thursday 21 May 2020, 'Caring for complex older people: tips, tricks and tales from the trenches', in association with Mobile Health.

This guidance document and supporting resources provide practical assistance to aged residential care facilities in response to the global COVID-19 pandemic.

The Health Quality & Safety Commission developed a quality improvement toolkit in 2016 as part of its focus on reducing harm from falls.

This video provided by the IHI, helps us to understand how we use the driver diagram concept as a tool to describe the system within which we undertake quality improvement activity.

Watch Dr Robert Lloyd from the Institute for Healthcare Improvement (IHI), show how to use a 'family of measures' to monitor the impact of quality improvement work.