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Guide for developing a consumer experience framework (DHB quality and risk managers)A guide to developing a framework for collecting information from consumers to improve the quality of health and disability services.
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Health literacy medication safety project evaluation report, training tools and resources (August 2013)Evaluation report and resources from Malatest International and resources from Workbase Education Trust for the Commission's health literacy medication safety demonstration project.
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National hand hygiene compliance report 1 November 2020–28 February 2021National hand hygiene compliance report for the period of 1 November 2020 to 28 February 2021.
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Stay safe from infectionThis short video explains what you and your family and whānau can do to prevent an infection developing in your wound when you have surgery.
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Learning from COVID-19: Summary of feedback from the hospital and aged residential care surveys during the COVID-19 response to identify gaps and opportunities for improvementA summary of the responses to two surveys relating to infection prevention and control during the COVID-19 pandemic response. The surveys were conducted by the Health Quality & Safety Commission in July−August 2020.
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National hand hygiene compliance report 1 July–31 October 2020National hand hygiene compliance report for the period of 1 July to 31 October 2020.
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Surgical site infection rate is higher following hip and knee arthroplasty when cefazolin is underdosedThis paper by Dr Arthur Morris, Dr Sally Roberts, Nikki Grae and Dr Chris Frampton highlights increased rates of infection following hip and knee arthroplasty when cefazolin is underdosed.
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The deteriorating adult patient: evidence summaryThis is an evidence summary of three potential interventions relating to the deteriorating adult patient.
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Patient deterioration programme charter: Recognising and responding togetherThis document sets out work by the Health Quality & Safety Commission on the patient deterioration programme. It identifies what our programme aims to achieve over five years and how it will do this. It will be supported by annual programme plans.