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He maungarongo ki ngā iwi: Envisioning a restorative health system in Aotearoa New ZealandThis framework supports the health and disability sector to mitigate and respond to health care harm in Aotearoa New Zealand.
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Quality improvement: no quality without equity?Over the past 30 years, the health quality movement has striven to reduce unwarranted variation. In this paper we examine the New Zealand context.
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Adverse events exception reporting 2020/21: Thematic analysis involving always report and review eventsThis thematic analysis reviewed all wrong consumer and wrong site always review and report events, reported to Te Tāhū Hauora Health Quality & Safety Commission by district health boards between 1 July 2017 and 30 June 2021.
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Adverse events exception reporting 2020/21: Thematic analysis involving Māori and Pacific peoplesThis paper presents a thematic analysis of severity assessment code (SAC)-1 and 2 adverse events involving Māori and Pacific peoples reported to Te Tāhū Hauora Health Quality & Safety Commission from 1 July 2017 to 30 June 2021.
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Te Whatu Ora Capital, Coast and Hutt Valley case study: Improving inpatient rehabilitation services for patients following major traumaThis project aimed to understand allied health input into the care of major trauma patients and investigate opportunities to improve trauma rehabilitation and enhance patient experiences at Wellington Regional Hospital.
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Evaluation of the primary care patient experience survey toolIn 2017, the Ministry commissioned this formative evaluation of the National Primary Care Patient Experience Survey tool to assess how well it is working and whether improvements can be made.
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Describing the quality of New Zealand's health and disability servicesHealth Quality and Safety Indicator report 'Describing the quality of New Zealand's health and disability services'.
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Addressing unwarranted variation: literature review on methods for influencing practiceThis literature review focuses on methods used overseas for identifying and reducing unwarranted variation in health care with a view of informing the approach in New Zealand.