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Evaluation of the primary care patient experience survey toolIn 2017, the Ministry commissioned this formative evaluation of the National Primary Care Patient Experience Survey tool to assess how well it is working and whether improvements can be made.
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A Window on the Quality of New Zealand's Health Care 2017The 2017 edition of the Health Quality & Safety Commission’s Window on the Quality of New Zealand’s Health Care brings our measures up to date and draws out key messages about the quality of New Zealand’s health system.
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Adverse events exception reporting 2020/21: Thematic analysis involving always report and review eventsThis thematic analysis reviewed all wrong consumer and wrong site always review and report events, reported to Te Tāhū Hauora Health Quality & Safety Commission by district health boards between 1 July 2017 and 30 June 2021.
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Adverse events exception reporting 2020/21: Thematic analysis involving Māori and Pacific peoplesThis paper presents a thematic analysis of severity assessment code (SAC)-1 and 2 adverse events involving Māori and Pacific peoples reported to Te Tāhū Hauora Health Quality & Safety Commission from 1 July 2017 to 30 June 2021.
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He maungarongo ki ngā iwi: Envisioning a restorative health system in Aotearoa New ZealandThis framework supports the health and disability sector to mitigate and respond to health care harm in Aotearoa New Zealand.
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Open4Results – December 2018Our six-monthly report on the harm prevented, and money saved, in areas the Health Quality & Safety Commission focuses on or raises awareness about.