Resource library Whare rauemi

This workbook is designed to help you use data from the Aotearoa New Zealand adult hospital inpatient experience survey to conduct quality improvement initiatives and track the progress of these initiatives.

On 10 November 2022, people gathered from across the country for a hui in Wellington. Members of the consumer health forum Aotearoa share their perspectives and experiences of health care.

Members of the consumer health forum Aotearoa describe how they feel about the forum in just two words.

Members of the consumer health forum Aotearoa share why the community voice is important.

Members of the consumer health forum Aotearoa describe what equity means to them in their own words.

Members of the consumer health forum Aotearoa describe how their lived experience can inform improvements to health services.

The initial set of 40 questions has been cognitively tested by patients from four district health boards (DHBs) to validate them for New Zealand use, and revised down to 20 questions.

This document is an evaluation of the proof of concept work for the patient experience survey.

Open4Results is a six-monthly report on the harm prevented, and money saved, in areas the Health Quality & Safety Commission focuses on or raises awareness about.

Consumers share their experiences of consumer engagement in the health sector and how their lived experience led to changes to health care for their whānau and communities.