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• Poster: Your 5 moments for hand hygiene
  Resource | Published: 18th November, 2021

  Posters showing your '5 moments for hand hygiene', available with either a female or male character shown.

  Infection prevention and control Hand hygiene
• Poster: How to hand wash
  Resource | Published: 18th November, 2021

  Posters showing your '5 moments for hand hygiene', available with either a female or male character shown.

  Infection prevention and control Hand hygiene
• Aotearoa Patient Safety Day 2025
  General page

  Aotearoa Patient Safety Day is a commitment to consumers and healthcare workers that our health services strive to provide the best and safest care possible, every time. This year we will be marking the day on Monday, 17 November.
  

• Ō Mātou Reo: Our Voices 2025
  News

  Ko ngā reo. Ko ngā rongoā. Ko ngā mokopuna. Our voices. Our healing. Our future.

  Consumer hub Partners in Care
• Safer use of anticoagulants
  General page

  We worked with the health care sector to develop a national anticoagulation stewardship programme, promoting safe, high-quality patient care by improving the use of anticoagulants within health care settings.

• Maternity early warning system
  General page

  The national maternal early warning system (MEWS) helps clinicians identify when a pregnant or recently pregnant woman’s condition starts to get worse, so they can respond quickly.

• Patient Deterioration
  General page

  We work with hospitals to establish recognition and response systems for managing the care of acutely deteriorating patients.

• Primary Care
  General page

  We support the primary care sector through quality improvement initiatives and capability building. We engage with primary care and community services to build existing knowledge and expertise to improve the quality of care of patients.

• Case studies: how the Code of expectations can strengthen consumer engagement
  General page

  These case studies are examples of how health organisations and community groups are putting the Code of expectations into practice to strengthen consumer engagement.

• Expressions of Interest (EOI): Write a case study about applying the Code of expectations
  General page

  We invite you to submit a case study that shows how your initiative or practice is applying the Code of expectations for consumer and whānau engagement.