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Helen McKernan discusses mother's hospital treatment
Helen McKernan talks about her mother’s death, following a hospital medication error. Helen's mother was given the wrong medication for four days because of a chart mix up and inadequate checking.
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Falls
Reducing harm from falls was a national programme led by the Health Quality & Safety Commission, working in partnership with a wide range of stakeholder organisations, from 2012–13 until 2017–18.
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Partnering to Heal
Partnering to Heal, from the U.S. Department of Health & Human Services, is a computer-based, video-simulation training program on infection control practices for clinicians, health professional students, and patient advocates.
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Measuring culturally safe care through the patient experience surveys
Two documents describing the process followed by the Commission to identify key concepts and develop questions to measure patient experience of culturally safe care in the New Zealand patient experience surveys.
- Femicide: Deaths resulting from gender-based violence in Aotearoa New Zealand
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Alwena & Jim's story: Improving communication around cancer diagnosis
Alwena was diagnosed with stage 4 peritoneal cancer. In this video, her husband Jim (a health care professional) shares the story of Alwena's diagnosis and their whānau's experience within the health system.
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Surgical Site Infection Improvement Programme frequently asked questions
The Surgical Site Infection Improvement Programme's frequently asked questions covers general programme queries, questions about data collection, and technical queries. The page is updated on a regular basis to incorporate new questions.
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Rasik’s story
Rasik is the main carer for his sister. He shares the story of supporting her through a first hospital admission for surgery, and through many subsequent admissions over the following five years.
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Maternity early warning system (MEWS) short-stay maternity vital signs chart (MVSC)
The national maternity early warning system (MEWS) short-stay maternity vital signs chart (MVSC) supports the recognition of and response to deteriorating women in short-stay/assessment areas, such as women’s assessment units...
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Report on the national hand hygiene survey | He pūrongo rangahau ā-motu mō te horoi ringa
This document summarises the findings of a survey conducted between June and August 2022 as part of a wider review of the Te Tāhū Hauora Health Quality & Safety Commission Hand Hygiene New Zealand programme.