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Healing and learning from harm
Pou hihiri, Pou o te aroha | Healing and learning from harm was developed by the Diana Unwin Chair in Restorative Justice and Stella Maris productions in consultation with several health sector and Māori partners, and funded by the Commission.
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Healing, learning and improving from harm
To improve consumer and health care worker safety by supporting health and disability service providers to report, heal, learn and improve after the harm has occurred.
- Healing, learning and improving from harm: National adverse events policy 2023
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Co-design in health: free e-learning courses available
We have developed a suite of free e-learning courses for co-design that are available to all health care professionals through Manatū Hauora | Ministry of Health’s Learn Online platform.
- COVID-19 care in the community system learning opportunities
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Collective learning: Quality improvement in aged residential care
Early in 2019, the Health Quality & Safety Commission's aged residential care programme team identified four care homes in the Auckland region, to carry out small-scale improvement projects over three months.
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Learning and education modules on understanding bias in health care
Three learning and education modules about understanding bias in health care, developed for Wiki Haumaru Tūroro | Patient Safety Week 2019.
- System learning
- Learning review template
- Shared learning tool