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Te Whatu Ora Capital, Coast and Hutt Valley case study: Improving inpatient rehabilitation services for patients following major trauma
This project aimed to understand allied health input into the care of major trauma patients and investigate opportunities to improve trauma rehabilitation and enhance patient experiences at Wellington Regional Hospital.
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Collective learning: Quality improvement in aged residential care
Early in 2019, the Health Quality & Safety Commission's aged residential care programme team identified four care homes in the Auckland region, to carry out small-scale improvement projects over three months.
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Resources for management of critical bleeding
These four resources are for staff who manage critically bleeding trauma patients in tertiary trauma centres and smaller secondary or provincial hospitals.
- Home and Community Support Services experience survey: National results 2025
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Evaluation report: Major trauma rehabilitation collaborative
This evaluation of the trauma rehabilitation collaborative, run from March 2021 to June 2022, is to determine how the collaborative has met the project aims and its performance in meeting the Te Tāhū Hauora strategic priorities.
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Patient experience survey core question handbook
This handbook explains the purpose of the patient experience survey core question set and how it fits within the national survey questionnaires. It also outlines some issues to consider when using the set in your own local data collection activities.
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Pain-relieving medicines for acute pain – information for patients
The Health Quality & Safety Commission, Choosing Wisely and the Australian and New Zealand College of Anaesthetists have developed an information leaflet to help patients, caregivers and whānau use opioid medicines safely, to manage non-cancer pain.
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Patients' experience of using hospital services: An analysis of trends in inpatient surveys in NHS acute trusts in England, 2005–13
This report from The King's Fund provides an analysis of trends in inpatient surveys in NHS acute trusts in England from 2005–13.
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Aged residential care analysis of harm (adverse) events 2024/2025
Analysis of aged residential care reporting of serious harm events during 2024/25. Considers reported harms and learning opportunities identified through harm event reviews. Highlights opportunities for system-focused learning and wider reporting.
- Systems Engineering Initiative for Patient Safety Human Factors tool