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Patient experience survey core question handbook
This handbook explains the purpose of the patient experience survey core question set and how it fits within the national survey questionnaires. It also outlines some issues to consider when using the set in your own local data collection activities.
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Jane’s story – the unseen impact of developing an infection after surgery
Jane (not her real name) shares her personal story of developing a healthcare-associated infection to highlight the impact of these on patients and their whānau.
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Pānui/information for whānau/families about post-mortem examination
This pānui is for whānau, families, parents, kaitiaki and caregivers who are trying to decide whether or not to consent to a post-mortem to be undertaken on their baby who has died during the perinatal period.
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Surgical Site Infection Improvement Programme frequently asked questions
The Surgical Site Infection Improvement Programme's frequently asked questions covers general programme queries, questions about data collection, and technical queries. The page is updated on a regular basis to incorporate new questions.
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Residential Disability Support Services Severity Assessment Code (SAC) examples 2025
This list is for guidance only. All events should be rated on actual outcome for the consumer.
- Culturally responsive practice
- Syncope and collapse (Frailty care guides 2023)
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Te Pou – Māori responsive rubric and guidelines
Te Pou is a tool to assist with the interpretation, and reporting of, Māori mortality.
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Aged residential care analysis of harm (adverse) events 2024/2025
Analysis of aged residential care reporting of serious harm events during 2024/25. Considers reported harms and learning opportunities identified through harm event reviews. Highlights opportunities for system-focused learning and wider reporting.
- Tools to guide which medicines should be considered for deprescribing