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Raising the bar on the national patient experience survey: phase one
Raising the Bar on the National Patient Experience Survey responds to the adult national inpatient experience survey results by investigating the lower scoring areas of the survey and recommending interventions to improve these results.
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Aotearoa Patient Safety Day 2025
Aotearoa Patient Safety Day is a commitment to consumers and healthcare workers that our health services strive to provide the best and safest care possible, every time. This year we will be marking the day on Monday, 17 November.
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Aotearoa Patient Safety Day 2026
Aotearoa Patient Safety Day is a commitment to consumers and healthcare workers that our health services strive to provide the best and safest care possible, every time. This year we will be marking the day on Tuesday, 17 November.
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Early implementation evaluation report
Between October 2017 and June 2018, the Commission worked with six early implementation sites to make improvements to their systems through testing the national vital signs chart, New Zealand early warning score and other tools and guidance.
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Tip sheet: preparing elevator pitches
An elevator pitch is a short narrative about your project that can be used in a couple of different ways: to engage people to contribute to the improvement project and as a tool for socialising and promoting work through face-to-face interactions...
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Monitoring Sudden Unexpected Death in Infancy (SUDI)
A new approach to reporting cases provides more timely and accessible data on SUDI.
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Ordering hospital and primary care patient experience survey resources
Copies of our hospital and primary care patient experience survey flyers and posters can be ordered for your practice or health care facility free of charge. Fill in the form on this page and we will send out your requested quantities.
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Hand Hygiene New Zealand questionnaire: Evaluating the tolerability and acceptability of alcohol-based hand rub among health care workers
These three documents are parts one, two and three of a questionnaire about evaluating the tolerability and acceptability of alcohol-based hand rub among health care workers.
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Pacific hub
This content provides various forms of consumer, whānau and community-focused health information, knowledge and resources with different Pacific perspectives for all users of the health system.
- Polypharmacy and deprescribing | Ngā rongoā maha me te whakakore tūtohu (Frailty care guides 2023)