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Annual Report 2024/25
The Annual Report for Health Quality & Safety Commission Te Tāhū Hauora for the year 2024/25.
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Surgical site infection (SSI) investigation tool
Tool for health providers to support review of adverse events involving surgical site infections.
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Collaborating for quality: A framework for clinical governance
This guidance document sets out a high-level framework for clinical governance in health services in Aotearoa New Zealand.
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Becoming better helpers: Rethinking language to move beyond simplistic responses to women experiencing intimate partner violence
This article 'Becoming better helpers: Rethinking language to move beyond simplistic responses to women experiencing intimate partner violence' published in Policy Quarterly, discusses the findings of a study into the language used by agencies.
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Learning from COVID-19: Summary of feedback from the hospital and aged residential care surveys during the COVID-19 response to identify gaps and opportunities for improvement
A summary of the responses to two surveys relating to infection prevention and control during the COVID-19 pandemic response. The surveys were conducted by the Health Quality & Safety Commission in July−August 2020.
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Adult primary care patient experience survey 2019: A review of responses in the general practice module and suggestions for the future
This report seeks to give readers a focused review of responses to the general practice section of the 2019 New Zealand adult primary care patient experience survey.
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Residential Disability Support Services Severity Assessment Code (SAC) examples 2025
This list is for guidance only. All events should be rated on actual outcome for the consumer.
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Consumer and whānau engagement quality and safety marker
A framework to measure what successful consumer, whānau and community engagement looks like and how it improves the quality and safety of services.
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E-learning module: Human Factors | Ngā Āhua Tangata
The e-learning module, Human Factors | Ngā Āhua Tangata in health care includes seven videos and is available free to all in health care professionals via the LearnOnline platform.
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Safe Surgery NZ programme evaluation – final report
The evaluation examines whether Safe Surgery NZ has realised its intended benefits, provided value-for-money and how the programme aligns with the Commission’s strategic priorities.