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Kōrero mai empowers couple to voice concerns

NEWS: 19 May 2020, Patient Deterioration

When Angela felt her voice wasn’t being heard during her husband Geoff’s stay in Wellington Regional Hospital, the Kōrero mai service supported her to escalate her concerns about his deteriorating health.

Profile: Leigh Murray, family advisor at Auckland DHB

NEWS: 8 Oct 2019, Mental Health & Addiction Quality Improvement

Leigh Murray works for Auckland District Health Board (DHB) mental health services as a family advisor. Leigh recently presented at the Commission's MHA programme's learning session in August.

Implementation of maternity early warning system underway

NEWS: 29 Aug 2019, Patient Deterioration

The Health Quality & Safety Commission would like to congratulate Wairarapa, West Coast and Taranaki district health boards (DHBs) on implementing the national maternity early warning system (MEWS) hospital-wide in July and August.

Nudges to improve patient experience

NEWS: 19 Jul 2019, Partners in Care

Using insights from behavioural science, the Health Quality & Safety Commission worked with Ogilvy and Nelson Marlborough, Northland and Waikato district health boards (DHBs) to develop ‘nudges’ to respond to the lower-scoring areas of the national adult

Quality improvement facilitators graduate

NEWS: 30 Apr 2019, Mental Health & Addiction Quality Improvement

A second cohort of health professionals has recently graduated from the Health Quality & Safety Commission’s mental health and addiction programme’s quality improvement facilitator (QIF) course.