Search results for "consumer"

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Commission hosts workshops

NEWS: 15 May 2012

The Health Quality & Safety Commission recently hosted workshops on consumer engagement and reducing costs through quality improvement.

Lynne Maher workshop

PUBLICATION: 5 Apr 2012, Partners in Care

The Commission is bringing Lynne Maher, Director for Innovation and Design, NHS Institute for Innovation and Improvement, to New Zealand to share her extensive experience in improving consumer participation in health.

Nurse listening to hospital patients heart crp2
National Reportable Events Policy Offers Guidance

NEWS: 20 Feb 2012, Adverse Events

The Health Quality & Safety Commission has finalised a national policy to help health and disability providers to report and investigate adverse events so preventable events are not repeated.

Dr Janice Wilson on the quality and safety challenge

NEWS: 28 Apr 2011, Partners in Care

Dr Janice Wilson has been Chief Executive of the Commission since mid-February 2011. Prior to this, she was Deputy Director-General in the Population Health Directorate of the Ministry of Health. In her first public comment since taking up her new role, s

Beverley Johnson forums and workshop

NEWS: 23 Aug 2011, Partners in Care

Beverley Johnson, who heads the Board of the Institute of Patient and Family Centred Care in the United States, is coming to New Zealand in October. She will be involved in two types of events - quality forums, and a workshop on consumer engagement.

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Directory of consumer organisations

NEWS: 2 Dec 2011, Partners in Care

On behalf of the sector, the Commission has developed a directory of consumer organisations, groups and individuals in the health and disability sector.

Beverley Johnson forum - powerpoint presentations

NEWS: 7 Oct 2011, Partners in Care

The Health Quality & Safety Commission has held the first of its quality forums in Auckland and Christchurch, as well as a workshop for senior health leaders.

Beverley Johnson forum - powerpoint presentations

PUBLICATION: 7 Oct 2011, Partners in Care

Beverley Johnson shares her extensive experiences of working with hospitals and health organisations in the United States to improve consumer involvement and leadership.

Med Safety Pamphlets 2
New medication safety pamphlets

NEWS: 29 Oct 2011, Medication Safety

These support the Commission’s Medication Safety programme by raising awareness of the importance of medicine reconciliation and the process involved in reconciling a patient’s medicines.