NEWS: 28 Nov 2018, Partners in Care
The Partners in Care and medication safety teams have been working with Ogilvy, to develop low-cost interventions called 'nudges' to improve the lower-scoring areas of the national adult inpatient experience survey.
PUBLICATION: 28 Nov 2018, Partners in Care
This report outlines phase two of the 'raising the bar on the national adult inpatient experience survey' which involves co-designing low-cost interventions called 'nudges' to improve patient's experience of care.
A patient story of preventable harm. Every now and then a personal story comes along to shock us. It forces us to shake our heads and demand an answer. It calls us to action.
PUBLICATION: 1 Mar 2016, ACP information for consumers
A model for engaging Māori in advance care planning conversations
NEWS: 31 Jan 2018, Health Quality & Safety Commission
The latest issue of the Health Quality & Safety Commission's e-digest for the period of 21 December 2017–20 December 2017 is now available online.
PUBLICATION: 9 Jan 2018, Medication Safety
Wally had a severe reaction to a medication he was prescribed and administered despite documented warnings in place. He shares his story with Northland DHB to highlight the system errors and help prevent others from going through a similar experience.
NEWS: 14 Dec 2017, Mental Health & Addiction Quality Improvement
A few months after the new quality improvement facilitator training course, participants from DHBs and NGOs across the country have started to drive local projects to improve mental health and addiction services.
PUBLICATION: 14 Jan 2015, Medication Safety
This clinician story from a former Clinical Nurse Manager for Diabetes Services at Northland District Health Board, advocates for empowering patients to realise they have a real ability to influence their own health.
NEWS: 15 Aug 2017
The latest issue of the Health Quality & Safety Commission's e-digest for the period of 26 July–15 August 2017 is now available online.
NEWS: 11 Aug 2017, Building Leadership & Capability
A forward-thinking approach to how our young doctors are trained is behind the latest Open for leadership award.
PUBLICATION: 4 Nov 2016, Building Leadership & Capability
Presentations from the Health Quality & Safety Commission's 2016 Quality Improvement Scientific Symposium.
PUBLICATION: 5 Sep 2016, Safe Surgery NZ
This case study details the work at Northland District Health Board to successfully introduce surgical safety interventions into their operating theatres.