Resource library Whare rauemi

Between July 2017 and June 2018, we worked with Ko Awatea’s Dr Lynne Maher and the four Kōrero mai lead sites to co-design patient, family and whānau escalation of care processes.

In our ongoing Window series, this report focuses on Māori health equity, but also draws on thinking and ideas from both the broader fields of health equity and Māori health advancement throughout.

The latest in our ongoing Window on Quality series focuses on health for Pacific peoples, from maternity to end of life, using a life-course approach, and includes expert perspectives on how the health system is performing for Pacific peoples.

This infographic from the Health Quality & Safety Commission's patient deterioration programme provides information about recognition and response systems.

This factsheet from the Health Quality & Safety Commission's patient deterioration programme provides guidance to clinicians on modifying the New Zealand early warning score trigger for patients receiving supplemental oxygen.

This document describes the process the Health Quality & Safety Commission (the Commission) and its contracted provider, Ipsos, undertook in 2019/20 to review and refresh the New Zealand patient experience survey programme.

Two documents describing the process followed by the Commission to identify key concepts and develop questions to measure patient experience of culturally safe care in the New Zealand patient experience surveys.

This privacy impact assessment aims to help us better monitor health equity as a key aspect of quality.

The national quality and safety marker report moved to a dashboard format in December 2020. This guide has been created to help people use and understand the QSM dashboard and its features.

These flyers for patients are to promote the adult hospital patient experience survey in hospitals.