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Position paper: Responding to adults at risk who need care and support and who are experiencing family violenceA position paper which provides an overview of the issues associated with (mis)identifying adults at risk who need care and support and who are experiencing family violence.
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Te Whatu Ora Te Toka Tumai Auckland case study: Improving the discharge pathway for people hospitalised with traumatic brain injuryA case study from Te Whatu Ora Te Toka Tumai Auckland, who improved the discharge pathway for people hospitalised with traumatic brain injury.
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Consumer network terms of referenceTerms of reference for the Te Tāhū Hauora Health Quality & Safety Commission's partners in care consumer network.
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Learning from harm programme restorative responses workbookThis workbook is an introduction to restorative responses in the context of adverse events. A restorative response is a relational approach that is guided by a need to address harm, meet needs, restore trust, prevent repetition and promote repair.
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The co-design processCo-design is how we partner to design a higher quality and safer health system. Watch this 1-minute animation to learn more.
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Practical accessibility tips for producing consumer resourcesLearn cost-effective accessibility tips for creating consumer resources and communications by watching this video.
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What is the code of expectations and are we achieving what’s required?Discover why partnering with consumers is essential for effective collaboration, as explained by Mary Schnackenberg, a disability advocate and consumer, in this insightful interview.
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Enhancing accessibility: how to beginMary Schnackenberg, consumer and disability advocate, highlights the key factors to consider while embarking on the accessibility journey, emphasising the importance of including diverse people at the table.