Resource library Whare rauemi

Members of the consumer health forum Aotearoa describe how their lived experience can inform improvements to health services.

Consumers share their experiences of consumer engagement in the health sector and how their lived experience led to changes to health care for their whānau and communities.

Mary Schnackenberg, consumer and disability advocate, highlights the key factors to consider while embarking on the accessibility journey, emphasising the importance of including diverse people at the table.

Learn cost-effective accessibility tips for creating consumer resources and communications by watching this video.

Discover why partnering with consumers is essential for effective collaboration, as explained by Mary Schnackenberg, a disability advocate and consumer, in this insightful interview.

In this video Marion and her husband Graham talk about their experience after Marion was prescribed anticoagulants, when she was admitted to hospital for replacement of two values in her heart.

Russ is a consumer representative on the Te Tāhū Hauora safer use of anticoagulants project. In this video he shares his experience of taking anticoagulants, in the hopes it might help others who find out they need to take them.

These information flyers can be given to people receiving home and community support services to promote and raise awareness about the survey. They are available in a range of languages.

This brochure explains how to find your survey results for the Adult primary care patient experience survey