Resource library Whare rauemi

The Commission's annual report for the period 1 July 2018 to 30 June 2019 is available to download below.

The Commission worked with Synergia to undertake a stocktake of the current management of sepsis in Aotearoa New Zealand, in April 2022. This report sets out the findings of the stocktake.

A forum for consumers and whānau to have a voice at every level of the health system.

A forum for consumers and whānau to have a voice at every level of the health system. Your voices. Your health. Join the consumer health forum Aotearoa.

A case study from ABI and Active+ about improving access to community rehabilitation after traumatic brain injury.

From PES to PDSA – Workbook: Using adult primary care patient experience survey data for quality improvement.

The code of expectations for health entities’ engagement with consumers and whānau sets the expectations for how health entities must work with consumers, whānau and communities in the planning, design, delivery and evaluation of health services.

The Commission has reviewed the evidence surrounding publication of outcomes data such as rates of surgical mortality and other complications.

In September 2021, Francis Health was commissioned by the Health Quality & Safety Commission to undertake an independent review that looked at the ‘first principles’ of mortality review as a function.

The information in these documents will help you answer questions from patients about the patient experience surveys.