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Video: Implementing briefing and debriefing sessions at Hutt Valley DHB
Lis Browne talks about implementation of briefing and debriefing sessions at Hutt Valley District Health Board.
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Video: Surgical safety checklist (summary version, 4min 03sec)
This is a summary version of the Commission's video on effective use of the World Health Organization's surgical safety checklist.
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Healing and learning from harm
Pou hihiri, Pou o te aroha | Healing and learning from harm was developed by the Diana Unwin Chair in Restorative Justice and Stella Maris productions in consultation with several health sector and Māori partners, and funded by the Commission.
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Introduction to human factors and maternity systems presentation
This is a video recording of a presentation by Professor Paul Bowie about human factors and maternity systems.
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National summary of adverse events reported to the Health Quality & Safety Commission 1 July 2019 to 30 June 2020
A national summary of adverse events reported to the Health Quality & Safety Commission 1 July 2019 to 30 June 2020.
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Bula Sautu – A window on quality 2021: Pacific health in the year of COVID-19
The latest in our ongoing Window on Quality series focuses on health for Pacific peoples, from maternity to end of life, using a life-course approach, and includes expert perspectives on how the health system is performing for Pacific peoples.
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Summary: Bula Sautu – A window on quality 2021: Pacific health in the year of COVID-19
A summary of the latest report in our Window on Quality series which focuses on health for pacific peoples, from maternity to end of life using a life-course approach.
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New Zealand patient experience survey programme refresh 2019/20
This document describes the process the Health Quality & Safety Commission (the Commission) and its contracted provider, Ipsos, undertook in 2019/20 to review and refresh the New Zealand patient experience survey programme.
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Measuring culturally safe care through the patient experience surveys
Two documents describing the process followed by the Commission to identify key concepts and develop questions to measure patient experience of culturally safe care in the New Zealand patient experience surveys.
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Quality and safety markers – enabling equity monitoring: Privacy impact assessment report
This privacy impact assessment aims to help us better monitor health equity as a key aspect of quality.