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Results of the all-of-Commission consumer forum survey
The Health Quality & Safety Commission’s Partners in Care team held an all-of-Commission consumer forum in May 2019.
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From PES to PDSA – Workbook: Using adult primary care patient experience survey data for quality improvement
From PES to PDSA – Workbook: Using adult primary care patient experience survey data for quality improvement.
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Restorative practice
We focus on restorative practice and hohou te rongo, which is peace-making from a te ao Māori world view. This mahi appreciates that relationships make us human; they can be positive or harmful, and they are important in healing.
- Severity Assessment Code (SAC) rating and process tools
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Practical accessibility tips for producing consumer resources
Learn cost-effective accessibility tips for creating consumer resources and communications by watching this video.
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Safe Surgery NZ programme evaluation – final report
The evaluation examines whether Safe Surgery NZ has realised its intended benefits, provided value-for-money and how the programme aligns with the Commission’s strategic priorities.
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Resources for Aotearoa Patient Safety Day 2021
View our five videos about giving and receiving culturally responsive care or download our poster.
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Adult primary care patient experience survey: protocol for reviewing patient comments
This document outlines the protocol for reviewing patient comments from the adult primary care patient experience survey.
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Safe use of opioids data collection and reporting workbook (manual data capture)
Spreadsheet template for manual data capture, for the safe use of opioids data collection and reporting.
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The Seventh Report on the Activities of the Child and Youth Mortality Review Committee: 2011–16
This seventh activities report presents the activities of the Child and Youth Mortality Review Committee (CYMRC) from 1 July 2011 to 30 June 2016.