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Consumer voice: Shaping the future of health care services in Aotearoa
On 10 November 2022, people gathered from across the country for a hui in Wellington. Members of the consumer health forum Aotearoa share their perspectives and experiences of health care.
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Improving health outcomes: Pacific consumer group’s talanoa on Bula Sautu
This document is a thematic analysis of feedback on the Health Quality & Safety Commission’s report, Bula Sautu – A window on quality 2021: Pacific health in the year of COVID-19.
- Bennett and Pepa's story: Navigating sepsis diagnosis in Aotearoa (video)
- Kowhainui Village’s development of a Māori health plan
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Pressure injuries: Rangi's story
Rangi is a 41-year-old Māori man who has been tetraplegic for 20 years. He is very aware of the dangers of pressure injuries and is proactive in every way to prevent them from occurring. Nevertheless, they sometimes develop and require treatment.
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System safety
The way we think about safety in the health sector has changed over recent years. We are increasingly recognising the health care system is a complex system that constantly adapts to change.
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Been invited to take part?
This page is for anyone who has received an invitation to take part in one of our patient experience surveys. Patient feedback can shape the health system and the future of health care. Your views are important to us.
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Stay safe from infection
This short video explains what you and your family and whānau can do to prevent an infection developing in your wound when you have surgery.
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Surgical site infection (SSI) investigation tool
Tool for health providers to support review of adverse events involving surgical site infections.
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Webinar recording: Optimising the use of antibiotics in the management of urinary tract infections in aged residential care
In this webinar held in February 2023, presenters from Te Tāhū Hauora Health Quality & Safety Commission, Observatory Village Lifecare and HealthCERT presented on optimising the use of antibiotics in the management of UTI in aged residential care.