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An example of effective consumer engagement by HUCHS

NEWS: 28 Jan 2021, Primary Care

In September 2020, the Hutt Union and Community Health Service (HUCHS) launched Te Kete Hauora Patient Advisory Team Workbook which has proven to be an innovative and successful tool in gathering high quality feedback and engagement.

Working restoratively to co-create safe health care – part one

BLOG POST

Jo Wailling, research associate with the Diana Unwin Chair in Restorative Justice at Victoria University of Wellington and Wi Keelan mental health and addiction (MHA) quality improvement programme kaumātua explore...

Mental health and addiction services must address family violence responsiveness

NEWS: 2 Sep 2019, Family Violence Death Review Committee

The Family Violence Death Review Committee (FVDRC) is calling for mental health and addiction services to act as allies for family violence victims.

Using a restorative approach to respond to adverse events

BLOG POST

Jo Wailling is a registered nurse and research associate with the Diana Unwin Chair in Restorative Justice, Victoria University of Wellington.

Tools to remove barriers to quality improvement in primary care

BLOG POST

Quality improvement (QI) is the use of systematic tools and methods to improve health care outcomes and experiences of care.

Developing a co-designed diabetes model of care

NEWS: 22 Jun 2018, Primary Care

The Linwood Medical Centre & Canterbury District Health Board (DHB) diabetes integrated specialist clinic in Christchurch is one of the six successful initiatives supported by the Commission’s Whakakotahi 2018 primary care quality improvement challenge.

A day in the life of the Toiora exercise class

NEWS: 8 Mar 2018, Primary Care

Many elements combined make the Toiora exercise class for people with diabetes an excellent example of the Whakakotahi primary care improvement challenge in action.

Consumer network member Martine Abel helps focus on possibility, not disability

NEWS: 18 Dec 2017, Partners in Care

Auckland Council's interview with Martine Abel, who is a member of the Health Quality & Safety Commission's consumer network, and the consumer advisory group to the Board.

Tackling diabetes in the Hutt Valley

NEWS: 21 Aug 2017, Primary Care

Primary health organisation Te Awakairangi Health Network and HUCHS received support from the Commission to undertake a diabetes improvement project. It is one of the three successful initiatives supported by the Commission’s Whakakotahi programme.

Becoming better helpers: Rethinking language to move beyond simplistic responses to women experiencing intimate partner violence

PUBLICATION: 17 Apr 2015, Family Violence Death Review Committee

This article discusses the findings of a study into the language used by agencies and services who connect with victims of family violence.

Clinician story: Partners in diabetes care

PUBLICATION: 14 Jan 2015, Medication

This clinician story from a former Clinical Nurse Manager for Diabetes Services at Northland District Health Board, advocates for empowering patients to realise they have a real ability to influence their own health.

Nurses support 'Let's PLAN for better care' initiative

NEWS: 5 Nov 2014, Patient Safety Week

Nurses and other health professionals are welcoming the Health Quality & Safety Commission Let’s PLAN for better care initiative, aimed at improving health literacy.

Critical shift in approach discussed at first European conference on patient empowerment

NEWS: 10 May 2012, Partners in Care

The benefits and challenges of a move towards patient empowerment were discussed by over 250 participants at the first European conference on the subject held in Denmark last month.