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Petala's story: The importance of meeting cultural needs for Pacific Island familiesPetala was anxious when she found out she was pregnant. She wanted a Pacific Island midwife as she says coming from a Samoan family she thrives on community. Petala talks about the need for education around pregnancy and sex in the Pacific community.
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Olivia and Karen: The importance of midwivesWhen Olivia and Karen found a midwife who specialised in supporting rainbow families they said, ‘Sign us up’. The two mothers share the importance of inclusive language and of both parents being included in the whole pregnancy and birth experience.
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Looking after Māori in hospitalThis video, part of a series, is of Māori whānau telling their stories about engaging with health care services.
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Adult primary care patient experience survey: protocol for reviewing patient commentsThis document outlines the protocol for reviewing patient comments from the adult primary care patient experience survey.
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Adult primary care patient experience survey: PHO guide to getting startedA guide for primary health organisations (PHOs) about getting started with the adult primary care patient experience survey.
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Adult primary care patient experience survey: Patient management system instructionsPatient management system instructions for the primary care patient experience survey, for Best practice, Medtech and MyPractice patient management systems.
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Adult primary care patient experience survey 2019: A review of responses in the general practice module and suggestions for the futureThis report seeks to give readers a focused review of responses to the general practice section of the 2019 New Zealand adult primary care patient experience survey.
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Seventh report: A duty to care | Pūrongo tuawhitu: Me manaaki te tangataThe Seventh report of the Family Violence Death Review Committee draws attention to the concept of a duty to care. It includes a short companion piece that explores the kaupapa of the report and includes reflective points for agencies and services.
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Raising the bar on the national patient experience survey: phase oneRaising the Bar on the National Patient Experience Survey responds to the adult national inpatient experience survey results by investigating the lower scoring areas of the survey and recommending interventions to improve these results.
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SSI orthopaedic monitoring tool - variable life-adjusted display (VLAD) reportThe orthopaedic monitoring tool (VLAD report) is a tool to track orthopaedic surgical site infections (SSI) in your DHB. It is updated quarterly.