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Patient experience survey core question handbookThis handbook explains the purpose of the patient experience survey core question set and how it fits within the national survey questionnaires. It also outlines some issues to consider when using the set in your own local data collection activities.
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Jane’s story – the unseen impact of developing an infection after surgeryJane (not her real name) shares her personal story of developing a healthcare-associated infection to highlight the impact of these on patients and their whānau.
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Mary’s story – when things go wrong after dischargeMary (not her real name) shares a close call with a healthcare-associated infection.
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Beth’s story – the dangers with invasive medical devicesBeth shares her personal story of developing a healthcare-associated infection caused by a medical device to highlight the impact these infections can have on patients and their whānau.