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Te Kete Hauora patient advisory group workbook

PUBLICATION: 28 Jan 2021, Primary Care

This workbook was developed by the Hutt Union and Community Health Service as a tool to gather views and feedback from their consumer advisory group.

An example of effective consumer engagement by HUCHS

NEWS: 28 Jan 2021, Primary Care

In September 2020, the Hutt Union and Community Health Service (HUCHS) launched Te Kete Hauora Patient Advisory Team Workbook which has proven to be an innovative and successful tool in gathering high quality feedback and engagement.

Advisory groups hold final meetings for 2020

NEWS: 9 Dec 2020, Mental Health & Addiction Quality Improvement

The Health Quality & Safety Commission’s mental health and addiction quality improvement programme's Māori advisory and consumer advisory groups held their final meetings for 2020 in Wellington last week.

Mental health and addiction quality improvement programme update

NEWS: 3 Dec 2020, Mental Health & Addiction Quality Improvement

Highlights for the MHA quality improvement programme this month include the release of two powerful videos on consumers’ experiences of seclusion, and two well-attended and energising regional away-days for Zero seclusion project teams.

Consumers’ experience of seclusion

NEWS: 1 Dec 2020, Mental Health & Addiction Quality Improvement

We are privileged to be able to share videos of two consumers’ experiences of seclusion. These are the first two in a series of at least six videos about mental health and addiction priority areas.

Pono consumer story: Jenny Fenwick

PUBLICATION: 1 Dec 2020, Mental Health & Addiction Quality Improvement

Jenny Fenwick shares her experience of seclusion in Aotearoa New Zealand as part of the Health Quality & Safety Commission's Pono consumer stories project.

Pono consumer story: Haki Davis

PUBLICATION: 1 Dec 2020, Mental Health & Addiction Quality Improvement

Haki Davis shares his experience of seclusion in Aotearoa New Zealand as part of the Health Quality & Safety Commission's Pono consumer stories project.

Choosing Wisely international update

NEWS: 12 Nov 2020, Health Quality & Safety Commission

Annually Choosing Wisely holds an international round table for up to two delegates for each Choosing Wisely country to share experiences and plan strategies.

Getting through together: Consumer perspectives

PUBLICATION: 17 Nov 2020, Aotearoa Patient Safety Day

In this video, produced for Aotearoa Patient Safety Day, consumers of health and disability services talk about their experiences of health care during the nationwide lockdown for the COVID-19 pandemic.